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Reservation Executive, United Arab Emirates

Job Title: Reservation Executive
Job Location: Dubai, United Arab Emirates 
Company: Undisclosed
Date Posted: 12 - February - 2018 
Requirements:
  • To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including hotel/services confirmation, guest preferences, booking supplements and payment details.
  • To have an in-depth knowledge and understanding of the operation of the business including all Hotel and services requests ensuring the ability to provide a thorough response to client inquiries.
  • To deal efficiently and politely with all telephone, email, internet and ‘in person’ inquiries.
  • To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
  • Closely coordinate with the operations department for all confirmed files to facilitate a smooth tour operation.
  • Upbeat and positive attitude throughout the entire day
  • Excellent communication skills, both verbal and written
  • Ability to work in a high pressured environment
  • Highly organized people with the ability to prioritize and multitask
  • Natural ability to sell UAE-destination enthusiastically
  • Ability to build rapport and create professional relationships

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