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Airport Services Manager, Oman

Job Title: Airport Services Manager
Job Code: QR15008
Job Location: Salalah, Oman
Company: Qatar Airways
Date Posted: 23 - June - 2017 
Requirements:
  • To join our 5 star team in this role you will need a Bachelor's Degree or an aviation related management qualification with at least 3 years experience as an airport manager with a major airline.
  • You will have a minimum of 5 years experience within an airline, customer service environment or GHA operations environment including varying supervisory and management roles. Extensive overall knowledge of all areas of airport operations is required.
  • Fluency in English is essential with Arabic as an advantage.
In this role you will ensure that Airport Operations in all areas run smoothly, in a cost effective manner, and conform to safety and security requirements. Essential to this role is ensuring that customers are provided with the Qatar Airways 5 Star service promise, thus creating a competitive advantage for Qatar Airways in all ground products and services.
You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations and attains the 5 star on the Ground service promise.
Responsible for training and resource planning you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost  whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.

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