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Airport Service Agent, UAE

Job Title: Airport Service Agent
Job Location: Abu Dhabi, UAE
Company: Undisclosed

Date Posted: 10/03/2016 
Requirements:
  • Higher Secondary Education.
  • A minimum of 2 years experience in an Airline or GHA as passenger handling or ground operations staff and good knowledge of Airport working environment.
  • Proficient in MS Office.
  • Fluency in English.
Work Performed: 
  • Delivering the highest level of Customer Service at all customer touch points. 
  • Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge. 
  • Supervising service partners’ activities for the smooth acceptance of passengers. 
  • Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc. 
  • Checking entry requirements (visas, residence permits) are met. 
  • Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround. 
  • Handling of company mail. 
  • Performing pre- and post-flight administration duties. 
  • Handling baggage claims. 
  • Ensuring compliance with QR Safety and Security requirements. 
  • On Time Performance. 
Kindly send your CV to fivecont@emirates.net.ae mentioning the position you are applying for.

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