Customer Service Representative, UAE

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Job Title: Customer Service Representative
Job Location: Dubai, UAE
Company: AMultinational Telecom Company in Dubai - 
The hiring client is a multinational communication and network solutions company based in the USA with several international branches providing network infrastructure solutions globally
Date Posted: 05/01/2016 

  • Any nationality
  • Minimum 2 years experience in customer service and/or sales
  • Knowledge in SAP and ERP is an advantage
  • Excellent Verbal, Written and Interpersonal (English) Communication 
  • Good customer service and telephone handling skills
  • Analytical and problem solving skills, able to multi-task 
  1. Primarily focused on customer order fulfillment in the Middle East and Africa region, and including pre-sales activities support. 
  2. Maintains liaison relationship between assigned customer(s) and internal contacts. 
  3. Encourages customers to participate in the business satisfaction surveys, monitors ongoing quality concerns and encourages pro-active feedback from customers to prevent unnecessary
Interested applicants may send their updated CV with recent photo in Word format to

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