Job Title: Customer Service Representative
Job Location: Dubai, UAE
Company: AMultinational Telecom Company in Dubai - The hiring client is a multinational communication and network solutions company based in the USA with several international branches providing network infrastructure solutions globally
Date Posted: 05/01/2016
Requirements:
Job Location: Dubai, UAE
Company: AMultinational Telecom Company in Dubai - The hiring client is a multinational communication and network solutions company based in the USA with several international branches providing network infrastructure solutions globally
Date Posted: 05/01/2016
Requirements:
- Any nationality
- Minimum 2 years experience in customer service and/or sales
- Knowledge in SAP and ERP is an advantage
- Excellent Verbal, Written and Interpersonal (English) Communication
- Good customer service and telephone handling skills
- Analytical and problem solving skills, able to multi-task
Responsibilities:
- Primarily focused on customer order fulfillment in the Middle East and Africa region, and including pre-sales activities support.
- Maintains liaison relationship between assigned customer(s) and internal contacts.
- Encourages customers to participate in the business satisfaction surveys, monitors ongoing quality concerns and encourages pro-active feedback from customers to prevent unnecessary
Interested applicants may send their updated CV with recent photo in Word format to CUSTOMERSERVICEJOBS2020@gmail.com
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