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Customer Service Executive , UAE -Walk In inteview

Job Title:Customer Service Executive
 Job Location: Dubai , United Arab Emirates 
 Company:  Undisclosed
 Date Posted: 03 - January - 2018 
 Requirements:

  • Arab Nationality  
  • Nationality - Arabic 
  •  Salary – AED 5500  
  • Working days – 6 Days  Shifts – Rotational shift including night shift.
  Job Description:  

  • Manage large amounts of incoming calls  Identify and assess customer’s needs to achieve satisfaction  
  • Build sustainable relationships and trust with customer accounts through open and interactive communication  Provide accurate, valid and complete information by using the right methods/tools  
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution  
  • Keep records of customer interactions, process customer accounts and file documents  Follow communication procedures, guidelines and policies  
  • Take the extra mile to engage customers 
  •  Requirements  Proven customer support experience or experience as a client service representative 
  •  Strong phone contact handling skills and active listening 
  •  Customer orientation and ability to adapt/respond to different types of characters  
  • Excellent communication and presentation skills 
  •  Ability to multi-task, prioritize, and manage time effectively  Bachelor degree 
 Interested candidates can walkin to Innovations for interview on
 4th of Jan ’2018 at 11.30AM - 1.00pm on the below mentioned location.  
Innovation, 23rd Floor ,  Cluster – W,  Tiffany tower,  Dubai Marina JLT,  
Damac Properties Metro Station. Exit 1.  

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