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Contact Center Supervisor , Qatar

Job Title: Contact Center Supervisor 
 Job Location: Qatar
 Company: Leading Telecom operating company in Qatar
 Date Posted: 04 - October - 2017 
 Requirements:- looking for Proactive team player with leadership qualities to lead and supervise the multinational dynamic and enthusiastic team. Who has through command on Arabic and English with excellent communication skills. 
Responsibilities:
 • Monitor & report Team’s performance and monthly KPI target. 

• Deliver the product and related information to customers.
 • Motivate team to achieve the given targets 
• Execute customer requests by clarifying necessary information, completing transactions etc. 
• Maintain high level of professional environment in the call center. 
Skill set: • At least 8 years of experience in same position in telecom industry.
 • Bachelor degree or Equivalent 
• Experience in handling large team
 • Through knowledge of CRM and Siebel system.
If you are qualified to apply for this position, please send your CV to :
 jobs@starlinkqatar.com stating POSITION NAME in the subject line along with a copy of valid QATARI ID.

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