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Workforce and MI Manager, Philippines

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Job Title: Workforce and MI Manager
Job Location: Pampanga, Philippines
Company: Dnata Travel
Date Posted: 28 - September - 2017 
Requirements:
  • Applicants must be willing to work and relocate to Clark, Pampanga. 
  • Applicants must be a Filipino citizen or have a relevant residence status 
  • Bachelor's degree or equivalent experience. 
  • Minimum of three years work experience in call center workforce management or related field. 
  • Knowledge of at least one major workforce management software application such as IEX, Aspect, Witness (Witness Forecasting & Scheduling preferred)
  • Minimum of 2 years in a managerial role
  • Excellent oral and written communication skills.
  • Strong knowledge of office equipment and computer software, including programs such as Word, Excel, PowerPoint, Access, etc.

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