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Service Delivery Manager, United Arab Emirates

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Job Title: Service Delivery Manager
Job Location: Dubai, United Arab Emirates
Company: Emirates was founded as an airline in 1985. It now flies to 154 destinations in 83 countries across six continents, providing air services that enable trade and travel to its home base in Dubai and beyond. 
Date Posted: 12 - August - 2017 
Requirements:
  • Bachelors degree or Diploma in in business administration / aviation / ground handling / customer service
  • Preferably First Aid trained
  • Experience: significant experience in aviation / ground handling / customer service
  • Advanced understanding of airlines' customer service product (specific airport related requirements) and Industry regulations for the assigned work area.
  • Advanced understanding of the aviation terminology
  • Advanced Customer Management Skills
  • Advanced Planning and Organizing Skills
  • Advanced Quality Orientation Skills Advanced Communication Skills Advanced Writing Skills
  • Advanced Safety Awareness Skills
  • Proficient Leadership Skills Proficient Budget and Cost Control Knowledge
  • Proficient IT
  • Computer Literacy Skills
Salary & Benefits
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in.

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