Job Location: Dubai, United Arab Emirates
Company: Crowne Plaza Dubai.
Date Posted: 04 - August - 2017
Requirements:
- Have a good working knowledge of the hotel rates, packages, promotions, discounts and vouchers. Ask questions when barriers arise or in a new situation.
- Maintain high standards of personal hygiene and wear proper uniform at all times.
- Be familiar with the Department's SOP's and LSOP's.
- In return we'll give you a competitive tax-free financial and benefits package, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.
Key Responsibilities:
- Assist in achieving the departmental goals such as Heart Beat, Priority Club Enrolment, Up Selling and control expenses to achieve the budgeted revenue.
- Adhere to the hotel credit policy and cash handling procedures.
- Ensure that high balances are reported and followed up according to the hotel credit policy.
- Ensure the highest standards of hospitality and welcome are demonstrated at all times at the reception desk.
- Ability to work in a team, attend daily shift briefing, taking note of the information given and ensuring you are aware of important information including the selling strategy for the day.
- Ability to comply with the shift tasks list.
- Key responsibilities include check-in and check-out as per the brand standard procedure, billing, messaging and guest relations.
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