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Credit Controller, United Arab Emirates

Job Title: Credit Controller
Job Location: Dubai, United Arab Emirates 
Company: Insurance
Date Posted: 24 - August - 2017 
  • Hold a graduate degree in commerce and accounts (B.Com preferably)
  • Have a minimum of 2-3 years of experience in handling credit control function especially in insurance industry
  • The ability to work in a team and individually.
  • Sound decision-making.
  • Good team management skills.
  • Excellent written and verbal communication skills.
  • Good attention to detail.
  • The ability to work under pressure and to deadlines.
  • Excellent communication skills, written and verbal, with the ability to clearly communicate issues to all levels of management.
  • Proficient in Microsoft Office (Word, Power Point, especially Excel).
  • Be able to demonstrate attention to details and good-record-keeping.
  • You’ll need to be firm and organized to work in credit control.
Credit Controller job description:
  1. Timely and effective collection of all debts and customers payments
  2. Maintaining contact with clients to ensure invoices are clear for payment
  3. Resolving queries both internally and externally around outstanding invoices
  4. Posting and allocating daily receipts to accounting systems
  5. Providing accounts information to internal departments
  6. Maintain good client relationships, both internally and externally at all levels
  7. Reconcile complex accounts and have excellent attention to detail
  8. Performing initial tasks related to commercial collection and consumer collection, including making phone calls to those owing money
  9. Checking credit records on databases and maintaining and updating these databases on a regular basis
  10. Keeping accurate records of payments
  11. Checking the accounts of the company on a regular basis
  12. Initiating legal procedures if debts are still not paid following initial action
  13. Keeping employees in other departments in a company aware of financial matters
  14. Dealing with internal queries about payments, ensuring customers pay on time
  15. Ensure that debts are paid in a timely manner
  16. Chase overdue invoices by telephone, email & letter within agreed timescales
  17. Maintain accurate records of all chasing activity
  18. Regularly making contact with customers to ensure all relevant debts are managed as necessary
  19. Identify changes in payment patterns and propose action to avert indebtedness
  20. Handle disputed bills and negotiate to bring payment within the agreed terms
  21. Provide accurate advice on billing queries
  22. Respond promptly and completely to both client and internal enquiries
  23. Propose write off of irrecoverable receivables
  24. Providing ad-hoc reporting as and when requested by management
  25. Undertake account reconciliations as required
  26. Ensure monthly processing deadlines are met as required
  27. Send out monthly client statements/letters as may be agreed from time to time
  28. Develop the credit management capability within the practice
  29. Other duties as delegated from time to time by the CFO or Finance Manager or any other person designated in their absence
  30. If any customers stop paying or pay late then it’s your responsibility to stop the providing services, start Iegal action to collect the money owed (if necessary) and in the case of bankruptcy you’ll have to report to your higher management about the strategies to make sure you can recover what you can.
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