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Job title: Customer service Advisor/sales paerson/
Job location: Dubai, UAE
A leading Dubai based Group of Companies
required the following positions urgently.

1.- Customer Service Advisor

for our maintenance division. His duty will be

receiving the vehicles/equipment entering the
maintenance division, issuing a job card for each
and follow up with the customers.

2- Salesperson

in our rental division, handling sales of all sorts of

equipment and machinery on rental basis.

3- A general secretary,

Arabic and English is a must. To prepare all daily

correspondences, reports, minutes of meetings etc.

Customer Service Advisor:

Intimate knowledge of the customers needs
• Empathy for the customer’s situation
• Able to communicate clearly, both written
and in speech
• Talks in a way the customer can understand
• A "thick skin" and is able to handle complaints,
even when handling unpleasant customers

• handles in the best interest of both customer
and company
• You may work at various levels, from head
office to the front end of the business.

• Work might include: helping to develop a
customer service platform within the team, and
handling face-to-face enquiries from customers
and through phone

• Providing help and advice to customers, with the help
of the Maintenance Engineer

• Preparing Job Cards in the software for the
breakdown of vehicles and try reducing the down
time of vehicles

• Thorough follow up with the maintenance team for
every vehicle during the workshop
• Trial the vehicle before delivery
• Check list before take over of the vehicle in
the workshops
• Carefully work with paper work and avoid any
lapses on security check before handover

Qualifications: A successful candidate should have
minimum of 1 years' experience in interaction of
people with varied cultural backgrounds, should be
well versed with local and vernacular languages
would be an added advantage.

Other skills include:
• Excellent oral and written communication
• Presentation Skills
• Ability to deliver up to customer’s satisfaction
• Proficient with MS - Office

• Identifying and closing new opportunities
• Creating customized presentations
• Cold Calls
• Increase both in-house and market sales by
maximizing branch support and assistance
• Building and maintaining client relationships
• Negotiating contract rates with client
• Developing a growing understanding of our fleet,
and keeping up with industry developments and rates
• Reporting on sales progress and attainment of goals
• Communication with cross-function support teams
• Placing adverts and marketing the product
through available media
• Sales and marketing with min 3years exp
in marketing of heavy equipments like cranes
& similar equipments, gulf experience preferred
but should possess driving licence
• Promote sales to existing clients, Assess
client's needs and resources and recommend the
appropriate goods or services, Prepare and administer
sales contracts, Consult with clients after sale to provide
ongoing support, Resolve product and service related
Qualifications :
A successful candidate should have minimum
of 2 years' experience meeting and beating sales
quotas in a rental arena, selling email marketing,
web analytics, or data solutions and have existing
relationships with clients across UAE
Other skills include:
• Excellent oral and written communication
• Presentation Skills on PowerPoint
• Ability to deliver a successful product demo
• Proficient with MS - Office

General Secretary:
Arabic and English is a must.
To prepare all daily correspondences, reports,
minutes of meetings etc.
sendUr CV to
or call 04-2312210

About Suja Sahadevan

Suja Sahadevan
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